Motorplus drives forward technology improvements with Converge TS
29th February 2016 – Leading claims management and insurance wholesaler specialist Motorplus has become the latest new customer of Converge Technology Specialists (Converge TS), the country’s only dedicated Cloud computing provider for law firms.
Converge TS will be providing Motorplus with a fully managed hosted (cloud) desktop service, installing a fully managed data network and rolling out the LexisNexis Visualfiles case management system across Motorplus’s Norwich-based operation. The move will provide Motorplus’s 120 staff with faster access to client files, enabling them to quickly respond to customer claims and share data with colleagues and management.
Motorplus’s Operations Director Jason Tripp is looking forward to the benefits that the new technology will bring: “Moving to the cloud and updating our claims management technology will bring significant benefits for Motorplus and our business partners. Faster data processing means we are able to access files and update them in real time, giving our management team the reports they require to continuously monitor and improve performance. We’ll also be able to scale up our cloud and new case management system as we grow, making this an extremely cost beneficial investment for us.”
Converge TS Managing Director Nigel Wright says: “We are delighted to be working with Motorplus. Their move to the cloud, combined with their fully managed data network and new case management system will transform the way they work with staff experiencing a much speedier system and clients seeing a step change in responses.
“We have solid experience of installing case management systems, as well as moving customers onto cloud technology, and are always happy to assess needs and make recommendations about the best option for our customers.”
Converge TS has over 60 UK-based clients including JMW, Bridge McFarland, Linder Myers, O’Neill Patient, Pannone Corporate and Total Conveyancing Services. Its investment strategy, aimed at maximising the growth of its Cloud services across the UK, is backed by research which pointed out that while only 15% of UK law firms currently use hosted services, by 2018 the figure will rise to close to 85%.
Motorplus is one of the UK’s leading claims management and insurance wholesaler specialists. With a dedicated team and over 25 years of experience; we are proud to offer a partnership and level of expertise you will find hard to match.
We provide an exemplary service coupled with a complete claims handling package ranging from First Notification of Loss (FNOL) to full claims management solutions. Our offering also includes a superior portfolio of bespoke insurance add-ons, covering a full range of Motor, Household, Commercial and Specialist requirements, allowing us to tailor packages to suit you and your customer.
Our personal approach, coupled with a drive to go the extra mile is conveyed in all that we do. We are focused on the needs of our clients and ensure that we have all the internal skills and abilities needed to deliver outstanding levels of service.
Our office operates 24 hours a day, 365 days a year and allows clients to be able to contact us directly in any event. Our online trading platform is flexible to your needs, helps to drive efficiencies into your administration processes and allows you to access an extended range of products and services.
About Converge Technology Specialists
Founded in 2006, Converge Technology Specialists (Converge TS) is the country’s only dedicated Cloud computing provider for law firms. Our hosted and managed IT services are used by innovative law firms to drive productivity, enable flexible working and boost growth.