Redbrick Solutions Law Firm Growth and Compliance Seminar – London
Date: 24th October 2017
Time: 9.30am – 2.45pm
Venue: The Law Society, Chancery Lane, London, WC2A 1PL
Cost: £59 + vat including lunch, refreshments and course notes
CPD: 4.25 hrs
Organised by Redbrick Solutions, this seminar will host a fantastic group of speakers, each experts in their respective fields, for an informative and thought provoking day.
Who should attend?
The day is aimed at progressive, modern law firms looking to enhance their practice and is suitable for senior partners, heads of department and practice managers.
9.30 – 10.30 Social Media Care: Customer Service in a Virtual World – Rich Dibbins : Conscious Solutions
Do you have a social media strategy? If not, it’s time to work one out. From dealing with complaints and negative responses to using the right tools to assist you with social media management, it’s crucial that you examine these in 2017. Find out what tools you can use in 2017 to improve the way you manage social media – including Chatbots, the new Artificial Intelligence…
10.30 – 11.00 Do you embrace or deny IT in your Firm? – Aaron Naisbitt : Converge Technology Specialists
Technology is increasingly underpinning how the modern law firm functions – whether this is to promote agile working, protect against cyber-attacks or introduce efficiencies to maximise investment. Many firms share the vision of embracing IT to achieve business goals but struggle to make it a reality. Offering practical and topical guidance, Converge Technology Specialists will guide you through a few key points all law firms should be embracing:
– Understand your current position – the good, the bad and the ugly
– Assess your system security – could your firm be gone in 60 seconds?
– Accept your firm is a target for cyber-criminals – simple steps to put in place to mitigate the risk
– Align your IT roadmap to achieve your business goals – transition to the ‘new world order’
11.00 – 11.15 Tea and Coffee Break
11.15 – 12.00 Making IT Easy, Quality builds Quantity – David Sutton : Redbrick Solutions
Are you providing ‘The John Lewis Experience’? Many firms struggle to manage and maintain high service levels with the pressures of growth. Redbrick Solutions will guide you through how to deliver a quality service and ensure that doesn’t slip when increasing the number of active matters. Times of growth are also times of highest risk for many firms, practical examples will assist as we explore handling quantity through efficiency and managing risk through periods of growth.
12.00 – 13.00 Fraud, Risk, Regulation and the SRA Risk Outlook – Paul Tucker : Lawyer Checker
Detailed content to follow.
13.00 – 13.30 Lunch
13.30 – 14.30 New Code of Conduct 2018 and Solicitors Accounts 2018 – Paul Wilkinson : Audit Compliance
What is coming in Autumn 2018 and how can you prepare your firm? Quality Standards – a new approach. Whether you are a member of IIP, CQS, WIQS, Lexcel, LawNet, or Legal Eye – how can your quality standard assist your practice? The ultimate Utopian dream – a place where everything is perfect and PII premiums reduced.
14.30 -14.45 – Q&A and close
Places are offered on a first come, first serve basis and are available by clicking HERE