Stephensons Solicitors LLP
“It is essential that we provide a seamless service to clients and this means that our systems need to be available to our teams at all times and under any circumstances. By supplementing our existing business continuity planning with Disaster Recovery as a Service and Managed Support from Converge TS, we will be further protecting […]
Thomson Snell & Passmore LLP
“We have a long-standing and highly-regarded reputation for sharing knowledge and expertise to provide the very best advice. It is essential that we can continue to deliver this service under any circumstances and that we protect our systems, and the information and assets that are entrusted to us by our clients. It is reassuring to […]
“Working with Converge will provide Fletchers with a more robust platform, and allow our internal IT team to focus on developing solutions to optimise processes for our customers and for colleagues. As Fletchers’ has been through a period of unprecedented growth, it’s good to know that our infrastructure will support this growth and that, together […]
Bott & Co Solicitors
Bott & Co Solicitors is a multiple award-winning specialist consumer rights firm based in Wilmslow, Cheshire with particular expertise in personal injury, flight delay and holiday illness claims. They are the leading law firm in the UK dealing with flight delay compensation claims. Converge TS works with Bott & Co to provide IT Support and […]
LMS is the UK’s pre-eminent provider of legal panel management with 25 years of an unrivalled level of experience delivering the highest quality conveyancing and panel management services. LMS selected Converge TS to deliver a fully managed Infrastructure as a Service (IaaS) offering. The IaaS offering from Converge TS provides a resilient and highly available system, where you […]
“We were impressed with Converge from the outset and they looked like a great fit for our firm. They had experience of hosting our case management and digital dictation applications, they understood our compliance requirements and they contracted on very strong service level guarantees. We are looking forward to a long and successful partnership with […]
BTO Solicitors LLP
“We chose to work with Converge TS as a result of their strong legal sector knowledge, compliant UK data centres and their experience with Thomson Reuters enterprise applications. The Hosted Solution will provide us with the scalability and flexibility we require. It will integrate with our existing system and it will maximise the success of […]
Cleaver Fulton Rankin
“Our commitment to client service and reputation for providing high quality legal advice is well known. We’re also committed to having robust systems in place and to protecting our client information and assets, and the disaster recovery service we have chosen from Converge TS supports that” Read the press release here: Cleaver Fulton Rankin […]
Michael W. Halsall Solicitors
“We have built a reputation for providing the highest quality legal advice both to large organizations and to individuals, and our recommenders include some of the UK’s largest insurance companies. As such, it is vital that we have 24/7 support in place to ensure that our systems are always running effectively and that our teams […]
“Our primary focus is the quality of service we deliver to our clients. We understand that delivering exceptional service means being accessible whenever our clients need us – regardless of the time of day or night, or where we are located at that time. “We can only deliver that level of service if we […]
“As a company that is growing primarily through acquisition, it is essential that we have a solution which is easily scalable, so that our partners can transition quickly and all our clients can receive the same high quality service and recoveries that we have always provided. We recognise that delivering a ‘best in class’ service […]
“Moving to the cloud and updating our claims management technology will bring significant benefits for Motorplus and our business partners. Faster data processing means we are able to access files and update them in real time, giving our management team the reports they require to continuously monitor and improve performance. We’ll also be able to […]
“Our growth trajectory means we need an IT infrastructure that not only facilitates further growth but meets strict regulatory obligations. In Converge TS we have found a partner that delivers both. They have extensive knowledge of law firm requirements and have a proven track-record in offering a reliable, fast and secure service. Having a […]
“Converge TS was recommended by an external IT consultant. What swayed the firm’s decision to go with Converge was that they were plain-speaking, they came across as very professional, and when we went to see them we were impressed, and formed a rapport with them.Looking forward, we want an IT system that is resilient, and […]
Total Conveyancing Services
When Robert Hastie started as finance director at Total Conveyancing Services (TCS) in Cheshire Oaks in April 2013, IT came under his remit. He quickly identified it as a significant risk to the business – legacy systems and hardware needed upgrading and a robust business continuity plan was needed to minimise business interruption. “With […]
We were referred to Converge TS from our case management supplier who strongly recommended them as legal IT specialists. Their experience in the sector set them apart and their service delivery and strategic advice has helped our team boost productivity and plan for the future.
Converge clearly understood our requirements and we felt immediately comfortable with them, not least because they specialise in delivering law firm IT. Converge TS not only efficiently manage our IT network but also provide a fully compliant business continuity service which takes care of both our business and regulatory IT risks.
Poole Alcock Solicitors
“Poole Alcock Solicitors has been established for over 120 years, we combine traditional values with the best of modern technology to provide all our clients with a friendly and efficient service. Our move to the cloud with a hosted desktop solution from Converge TS is a logical step forward, ensuring we have robust and reliable […]
Linder Myers chose Converge TS to augment its in-house capability during a period of rapid growth through acquisition. Converge TS deliver a tailored suite of legal specific services, in this case comprising Hosted, Managed and Infrastructure Services. “We are continually investing in IT to facilitate our rapid growth and I’m confident Converge TS are the […]
Storrar Cowdry Solicitors
When it came to upgrading our IT network, Storrar Cowdry were looking for a partner with a specialism in the legal sector, who would make the process pain-free and provide reliable and consistent support going forward. ConvergeTS have ticked all of these boxes.
Pickering & Butters
Pickering & Butters has always been a forward thinking practice and moving onto a hosted service is a logical progression for us, providing an ideal business continuity solution. Converge TS provide an excellent service and reassurance that our IT will support the quality of service to our clients.
We’re in the business of providing clients with straightforward and effective legal advice, whether they are individuals or businesses, and that means keeping everything uncomplicated. We can totally rely on the hosted desktop platform for resilience and security and Converge TS have taken away the potential distraction that IT can become for a legal firm.
We were delighted to renew our contract with Converge TS. Bartletts Solicitors has grown rapidly in 2012, opening two new offices and employing more people and without robust, flexible IT we wouldn’t have been able to do it. The transition has been made easier by having a dedicated Converge TS engineer on hand who is […]
Our mission is to exceed the expectations of our clients, which means focussing 100% on customer service. Our new partnership with Converge TS gives us greater confidence in our ability to deliver just that. Converge TS’ hosted desktop solution not only helps us meet our business continuity and compliance requirements, but it also enables flexibility […]
The decision to go with Converge TS’ Hosted Desktop service was made easier by the highly personalised service we have received and the on-going support we are enjoying. We are hugely confident that this is the right direction for our business.
O’Neill Patient Solicitors
Our clients need to be sure we can continue to deliver outstanding levels of service under any circumstances. Following a review of our Disaster Recovery strategy, we decided that we needed a new and improved technical solution based on the following key goals: speed of recovery; flexibility; reliability and security. The Converge TS Business Continuity […]
“The legal sector has a poor record of retaining clients, with attrition rates running in excess of 60%. When clients don’t feel valued, they tend to go elsewhere and not only are you left counting the cost of the lost business from that client but you also have the cost of finding business to replace […]