Bott & Co Solicitors
Bott & Co Solicitors is a multiple award-winning specialist consumer rights firm based in Wilmslow, Cheshire with particular expertise in personal injury, flight delay and holiday illness claims. They are the leading law firm in the UK dealing with flight delay compensation claims. Converge TS works with Bott & Co to provide IT Support and a resilient Disaster Recovery solution to protect the firm against potential disruptions.
“As an ambitious firm aiming to add 20% to our revenue in the current financial year and growing our headcount, we need ensure we have the best technology in place to enable staff to protect our clients’ data and consistently provide a high level of service” said Susan Luya, IT & Information Manager at Bott & Co.
“Converge TS works alongside our technical team to provide guidance on scoping and planning our IT processes and their specialised support allows us to focus on the more strategic issues. It means our IT team can dedicate time to projects that help Bott & Co stay ahead of the competition. Increasing productivity is key to the success of our firm and our team recently won ‘Technology Initiative of the Year’ at the 2017 Modern Claims Awards for our bespoke CRM solution and App that were designed to improve the efficiency of processing enquiries.”