Welcome to our
COVID-19 response
helpline

Click the chat window at the bottom right to get started

Welcome to our free COVID-19 response helpline for the legal sector – delivered via an online chat service. Manned by senior technical consultants, this is designed to provide fast answers to strategic questions firms have around remote working.

CTS have been dedicated to enabling agile working for law firms for the past 12 years and we’re committed to supporting the sector through this uncertain period. If your firm is in need of practical advice, and could benefit from leaning on the legal expertise of our team, we’re here to help.

CTS consultants are on hand to deliver expert advice on a range of areas such as security considerations for an agile working model, remote access and connectivity challenges, infrastructure outage risk mitigation, and remediation guidance around regulatory and GDPR compliance concerns.

This is a service we’re offering free of charge over the next few months as the sector deals with the impact of COVID-19. Examples of questions you could ask our team include…

  • How do I facilitate remote working for our users whilst maintaining security?
  • Our current remote access solution isn’t working as we expected, how can we improve it?
  • Our infrastructure is old and doesn’t support the latest tools, how do we integrate new solutions?
  • Our connectivity is limiting users’ access, how can we improve availability?
  • Is my firm GDPR compliant with so many users working remotely?

To use the chat, click on this box at the bottom right of your screen:

The live chat service is designed to provide answers to practical remote working challenges, together with more in-depth strategic guidance for larger, more complex issues. Please be aware that clients will be unable to raise tickets with our Service Desk via this channel.

About CTS

For over ten years, our teams have had just one focus – delivering managed cloud and IT solutions to law firms. This means you won’t have to explain the way you work, we understand your applications and the specialised compliance requirements of this highly regulated sector.

CTS is the only provider of cloud and managed IT services purely dedicated to the UK & Irish legal sector. We work closely with the leading legal software vendors, so our expertise covers the complete range of legal software applications – from dictation to case and practice management. This equips us with a unique skillset, combining technological and legal sector knowledge.

Read our client case studies here.

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