Paul Hinchliffe, managing partner at Bott and Co, says that CTS has given the firm stability to deal with thousands of cases on a daily basis.
Bott and Co handles thousands of cases to protect consumers and victims. With such a high volume of work, the firm turned to technology solutions to ensure they could handle demand and deliver justice for their clients. Managing partner Paul Hinchliffe says this reliance on technology meant the decision to use CTS wasn’t taken lightly.
Working alongside the firm’s IT team, CTS provides guidance on IT strategy, day-to-day specialist support and managed disaster recovery.