We recently hosted our Trailblazers Conference and here we cast our spotlight on our Trailblazing leaders and their firms, and how CTS has contributed to their success.
Ed Fletcher, Chief Executive, Fletchers Solicitors
Fletchers Solicitors are one of the country’s biggest specialist medical negligence and serious injury firms. Since becoming Chief Executive, ED has broken down the conventions of the standard law firm leader: the organisation has tripled in size, been listed twice in the London Stock Exchange’s ‘1,000 Companies to Inspire Britain’ and achieved the Investors in People (IIP Gold Award. Ed is extremely proud of the talent that has been attracted to Fletchers’ vision and values and even prouder of the talent that has been grown within the Fletchers’ Academy.
How have CTS improved agility at Fletchers Solicitors?
CTS provide a hybrid cloud service and 24/7 support service to Fletchers’ 315-strong team based in Southport. As part of the service, CTS provide a private hosted desktop environment to enable more agile working and enhance the firm’s disaster recovery planning.
Already a leader within their sector, Fletchers Solicitors have been re-investing within the business with the aim of becoming a top 100 firm. Having a managed IT service with CTS supports this strategy, as it allows the in-house team at Fletchers to focus on innovation and creating solutions which further improve customer experience and productivity. The ability to offer flexible working is important in the recruitment and retention of staff at Fletchers and this is supported by the use of the hosted desktop environment which allows members of the team to access all their applications and documents in a secure manner from any location, using any device.
“Working with CTS will provide Fletchers with a more robust platform, and allow our internal IT team to focus on developing solutions to optimise processes for our customers and for colleagues. As Fletchers has been through a period of unprecedented growth, it’s good to know that our infrastructure will support this growth and that, together with CTS, we have a strong technical team in place to help align our systems with this strategy.”
Dan Taylor, Head of Systems and Services at Fletchers.
Find out more: Hosted Desktop
Find out more: Disaster Recovery
Read our practical advice: Agile, able and raring to grow – the importance of agile working
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